Refund policy

Refund Policy

We accept returns within 30 days of delivery.

To be eligible, items must be unworn, unwashed, in original packaging with all tags attached, and in resalable condition. Proof of purchase is required.

How to start a return

Email info@bessclothingaround.com with your order number and the item you'd like to return. We'll reply with return instructions.

Returns sent without contacting us first cannot be accepted.

Return address:
Bess Enterprises LLC
16049 Baseline Ave, Ste 1 PMB 1047
Fontana, CA 92336

Return shipping

Return shipping is the customer's responsibility unless the item arrived defective, damaged, or was not what you ordered. In those cases we cover return shipping and send a prepaid label.

Damaged, defective or incorrect items

Inspect your order on arrival. Contact us within 7 days at info@bessclothingaround.com with your order number and photos, and we'll replace the item or refund you in full, including shipping both ways.

Items we cannot accept

• Items that have been worn, washed, altered or laundered
• Items missing original tags or packaging
• Personalized, embroidered or custom-printed items
• Final sale and clearance items
• Gift cards

Safety equipment that has been worn in a work environment cannot be resold and is not returnable unless defective.

Refunds

Once your return arrives and passes inspection, we'll email you. Approved refunds go back to your original payment method within 10 business days. Your bank may take additional time to post it.

Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

We do not process direct exchanges. Return the item for a refund and place a new order for the correct size or product — it's faster.

Questions

info@bessclothingaround.com
442-280-5295
Monday–Saturday, 6:30 AM–5:00 PM PT